How to integrate Artificial Intelligence and Human Resources

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Artificial Intelligence, also known as AI, is developing fast. In the next few years it will become more and more important in the job market. As it happens with many other areas, the benefits that integrating Artificial Intelligence and Human Resources bring are multiple.

In this post, we want to tell you how you can apply in a smart, efficient way the AI to get your company to optimize recruitment processes, store and classify automatically important data and find with exactitude the perfect candidate for your business.

First of all… What is Artificial Intelligence?

First of all, we must understand a concept that not everybody fully gets. Artificial Intelligence (AI) relates to the group of computing programs able to make decisions, reason, learn and understand reality.

In other words… It’s software that works in a similar way as a human brain. Through logic and mathematics, Artificial Intelligence “autolearns” as it stores and treats information.

What benefits can you get from combining Artificial Intelligence and Human Resources?

The advantages that AI offer could be summed up in a word: optimization. Massive quantities of data, coincidences or repeated patterns that would take hours to find for humans… The simplicities are several, and they allow workers to focus on their key tasks and seize their time better. Moreover, the costs are smaller for the companies using AI.

These are some of the key points when applying Artificial Intelligence to your Human Resources activities:

  • More agile recruitment processes. Artificial Intelligence can help us “preexaminate” automatically the resumés we receive; it is also useful to preselect, according to the knowledge and/or abilities we need and search for from candidates, the profiles that better suit our offer. Thus, an algorithm that learns bit by bit and improves its performance, can save us time. Time we can apply to, maybe, take longer and deeper interviews and, over all, to value more -and potentially stronger- candidates in a better way.
  • Easier and safer recruitment. The comparison between candidates and requirements becomes double (both recruiters and AI), and this translates into faster, safer recruitment. Since learning makes AI progressively more capable, with time it will become more precise to determine with exactitude who is qualified for a concrete function  and who is not. The possibility of making mistakes is reduced thanks to the double check between recruiters and AI.
  • Automatization of communication. In the post about ghosting in Human Resources, we saw how important it is to communicate in an active way with candidates in a process. Well, the big quantity of people that can register to a job offer is sometimes overwhelming. AI can help us inform, in an automatized way, those job applicants. Either to ask them for an interview, to indicate the details of the place where you are located, or to change the time scheduled for a call. Once again, it brings time for the recruiter as well as order. And your costs decrease.
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AI speeds recruitment processes, making it easier for you to find the perfect candidate faster.

AI: and ally or an enemy for recruiters?

Of course, computing programs are not -and they will not be- capable of valuing aspects that belong to humanity. This means some added values such as empathy, intuition or social skills, all qualities that relate and are exclusive from people, can’t be performed by AI. Thus, Human Resources departments are always going to need the best recruiting specialists in their teams.

That said, the benefits these professionals can seize from AI are very valuable. If two minds think better than one, the case is the same when it comes to a mind and a “humanized” computer. Thanks to AI, many tasks can be done faster, especially when it comes to recruitment processes.

How to exploit the extra time AI brings

We have already seen that without the people that accompany and manage the advances AI bring, it cannot properly be of help. Nonetheless, the benefits that combining Artificial Intelligence and Human Resources are so many, that the extra time for employees can be invested in useful tasks, further from those they would normally have to perform.

For instance, you can get training to acquire new aptitudes or even learn some that differ from your job, so you gain versatility in a changing job market. Upskilling and reskilling are possible and necessary practices that will make you a more complete professional.

You can also update and improve your Linkedin profile. The professionals social network by excellence is a great place to build your online personal brand. The opportunities to make -or pick up- contacts are many.

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